Awareness Course: ITSMS 20000-1
- ITSMS Slides including Exercises
- ITSMS 20000-1 standard
- Certificate of course completion
By the end of the course you will be able to understand:
WHO SHOULD ATTEND?
COURSE CONTENT AND STRUCTURE:
Course starts at 9:00 A.M. and ends approximately at 6:00 P.M. The course includes a series of presentations, Examples, Exercises involving group activities, Brain Storming, Case Studies, Readings and Sharing of Practical Experiences.
Maximum attendance: 20 Delegates.
No specific knowledge or experience is required.
All course facilitators are highly qualified and experienced both in training and assessment of ITSMS. We strongly believe that the experience in IT Service Management Systems Assessment and Training skills is a right combination to deliver a practical training course. They are selected on their ability to make BSCIC courses both practical and enjoyable
The key content include:
|| Tools & Techniques used for IT Service Management Systems.
Understanding how ITSMS can enhance the organizational value
Range of application for an ITSMS.
HOW TO APPLY?
To apply for this course please obtain/download our Participant Nomination Form and mail to firstname.lastname@example.org or APPLY ONLINE. Please make advance payment* to reserve a seat in our course. For any cancellation please request at least 2 days in advance to the commencement of the course. Transfer of Nomination is acceptable.
* BSCIC reserves right for no refunding the advance fee paid in case the request for cancellation is received late.